Privacy Policy
Effective Date: August 2026
Infinity Orthotics, Prosthetics and Rehab Science respects your privacy and is committed to protecting the personal information you may provide while using our website.
This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us online, submit a form, interact with our digital advertising, or otherwise communicate with us through our website.
By using this website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms
- Appointment or service-related inquiries
- Insurance or referral-related information you choose to provide
- Any other information you submit through our website or online forms
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Referring website or search engine
- Clicks and interactions with the website
- General location information
- Cookie and tracking technology data
Important Notice About Medical Information
Our website is intended to provide general information about our services and to help patients, referral sources, and community members contact our team.
Please do not submit sensitive medical information, detailed health history, or urgent medical concerns through general website contact forms.
If you are an existing patient, have a medical question, or need assistance related to your care, please contact our office directly. If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.
How We Use Information
We may use the information we collect to:
- Respond to questions or requests
- Contact you about services, appointments, referrals, or inquiries
- Provide information about orthotic, prosthetic, post-mastectomy, rehab science, or related services
- Improve our website, services, and user experience
- Understand how visitors use our website
- Measure the effectiveness of our advertising and marketing
- Maintain website security and prevent misuse
- Comply with legal, regulatory, or business obligations
- Support advertising-related measurement and reporting where permitted by law and platform policies
Website Analytics and Advertising
We may use third-party tools and platforms to help us understand website traffic, measure advertising performance, and improve our communications. These may include, but are not limited to:
- Google Analytics
- Google Ads
- Meta Pixel
- Facebook advertising tools
- Instagram advertising tools
- Other website analytics, advertising, or marketing platforms
These tools may use cookies, pixels, tags, or similar technologies to collect information about how visitors interact with our website. This information may be used for analytics, ad measurement, campaign performance reporting, and advertising-related services where permitted by law and platform policies.
We do not intentionally use sensitive health information submitted through website forms for personalized advertising.
Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
- Help the website function properly
- Understand website traffic and visitor behavior
- Remember user preferences
- Measure marketing and advertising performance
- Improve website content and functionality
- Support advertising-related measurement and reporting where permitted by law and platform policies
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how certain parts of the website function.
You may also be able to manage interest-based advertising preferences through Google, Facebook, Instagram, browser settings, or other advertising platform controls.
Advertising, Remarketing, and Personalized Advertising
We may use advertising tools provided by Google, Meta, or other platforms to measure campaign performance and help us communicate with relevant audiences where permitted by law and platform policies.
Because health-related information can be sensitive, we do not intentionally use information submitted through medical, appointment, referral, or service inquiry forms to create personalized advertising audiences based on a person’s health condition, treatment, diagnosis, or medical needs.
Advertising platforms may provide their own settings that allow users to manage or opt out of certain personalized advertising features.
Sharing Information With Third Parties
We do not sell your personal information.
We may share information with trusted third-party service providers who help us operate our website, respond to inquiries, manage marketing, measure advertising performance, or provide business services on our behalf.
These third parties may include:
- Website hosting providers
- Website developers
- Analytics providers
- Advertising platforms
- Email or communication providers
- Customer relationship management tools
- Business operations vendors
- Professional advisors, when necessary
We may also share information when required by law, to protect our rights, to prevent fraud or misuse, or as part of a business transfer, merger, or organizational change.
Google, Facebook, and Instagram Advertising
We may use Google Ads, Facebook Ads, Instagram Ads, Meta Pixel, and related advertising tools to promote our services and measure advertising performance.
These platforms may collect or receive information from our website and use that information to provide measurement services, ad delivery, reporting, and platform-level analytics, subject to their own policies and privacy practices.
We aim to use these tools in a way that respects patient privacy and avoids using sensitive health information for personalized advertising.
You can learn more about how these platforms use information by reviewing their privacy policies and advertising settings.
Email and Form Communications
If you submit a form, request information, or contact us through the website, we may use the information you provide to respond to your inquiry.
Submitting a form does not create a provider-patient relationship. Please do not use website forms for emergencies, urgent medical needs, or detailed medical questions.
Data Security
We take reasonable steps to protect the information we collect from unauthorized access, misuse, disclosure, alteration, or destruction.
However, no website, online form, email system, or internet transmission is completely secure. We cannot guarantee the absolute security of information submitted through our website.
Links to Other Websites
Our website may contain links to third-party websites, including patient portals, payment platforms, social media pages, product manufacturers, or partner resources.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through this website.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
Your Privacy Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
- Request access to personal information we have collected about you
- Request correction of inaccurate information
- Request deletion of certain personal information
- Opt out of certain advertising or marketing uses
- Limit certain types of data sharing, where applicable
To make a privacy-related request, please contact us using the information below.
Do Not Track Signals
Some browsers offer a “Do Not Track” signal. Because there is not currently a uniform industry standard for responding to these signals, our website may not respond to them.
You can manage cookies and tracking preferences through your browser settings and through advertising platform privacy controls.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Infinity Orthotics, Prosthetics and Rehab Science
909 Franklin Street
Huntsville, AL 35801
Phone: (256) 539-7997
Email: opinfinity@gmail.com
Website: www.infinityop.com